🔒Our Privacy Commitment

Your privacy matters to us. This Privacy Policy explains how IVC Platform collects, uses, and protects your information when you use our services.

1. Information We Collect

Account Information

Name, email address, and authentication credentials
Account preferences and plan details

Platform Usage Data

Interactive video workflows and metadata
Decision paths, session activity, and analytics
Technical logs for performance and security

2. How We Use Information

We use collected information strictly to operate, secure, and improve the platform, including:

User authentication and account management
Processing and delivering interactive video workflows
Monitoring performance, reliability, and security
Improving product features and user experience

3. Video & Asset Security

All video uploads and assets are handled using secure, time-limited access mechanisms. Content is encrypted at rest, and access is restricted based on platform configuration and Player-ID rules.

4. Data Sharing

We do not sell your personal data. Information is shared only with trusted infrastructure providers necessary to operate the service.

Examples include cloud hosting, content delivery, and security monitoring services.

5. Your Rights

Access

Request access to the personal data we hold about you.

Correction

Update or correct inaccurate information.

Deletion

Request deletion of your account and associated data.

6. Contact

For privacy-related questions, contact us at contact@ivplex.com